Teletherapy sessions work much like the in-person variety. You make an appointment in advance with a therapist, but instead of traveling to an office, you hop on your computer and receive a HIPAA-secure link to your email to gain access to the video chat. (HIPAA is the Health Insurance Portability and Accountability Act, the federal law requiring health care providers and organizations to ensure patients’ health information is kept private).
A client can be anywhere to receive teletherapy — at home, at the office during lunch, and regardless of the weather or the lack of transportation options. It can be very helpful to people who live in rural areas, far from mental health professionals. It also allows the client to be in a place where they are most comfortable to discuss delicate topics.